General Terms and Conditions of Sale
Information for external providers
The logistics team is required to clearly define the purchasing conditions on the purchase order and, in addition to identifying the product ordered, is required to include a reference to Luxia Innovation’s website (www.luxia.aero), specifying the following conditions:
- requirements relating to the approval of products, methods, processes and equipment.
- requirements relating to the qualification of personnel, including the need for the organization to inform all personnel of the impact of the use of counterfeit parts and/or materials.
- requirements relating to the quality management system,
- identification and revision status of specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data,
- requirements for design, testing, test specimens, inspection, verification (including verification of the production process), the use of statistical techniques for product acceptance and related instructions for acceptance by the organization and, where applicable, critical items, including key characteristics
- requirements relating to test samples (e.g., production method, quantity, storage conditions) for design approval, inspection/verification, investigation or audit,
- requirements relating to the need to prevent the use of counterfeit parts.
- requirements regarding the need for the external provider to notify the organization of a nonconforming product, to obtain the organization’s approval for the disposition of the nonconforming product, to notify the organization of product and/or process changes, changes of external providers, changes of manufacturing facility location and, where applicable, to obtain the organization’s approval, and to flow down applicable requirements throughout the supply chain, including customer requirements,
- requirements for document retention and the UNCONTROLLED COPY. Changes made to the previous edition are indicated by a black line in the margin.
- right of access for the organization, its customer and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in the order, and to all applicable records.
- requirement that personnel be aware of their contribution to product conformity and safety, and of the importance of ethical behaviour.
The logistics agent remains in constant communication with the external provider to resolve any issue that may arise and/or to communicate and discuss any new requirement/change to the initial request.
